Calgary Locate Reporting System

Locate Reporting Contact Phone Number:

               403.245.7262

Calgary Locate Reporting System (CLRS) allows the digging community to report concerns regarding their locate requests within Calgary City Limits.

The CLRS office hours are between 7:30 am and 4:30 pm, Monday through Friday. An after-hours messaging system is available

Call to report:

§          Near misses or inaccurate locates

§          A 'no-show' by the locator (i.e. the locator does not meet at the assigned appointment time)

§          Locate requests not completed on time. (Please allow for the minimum of two full working days for the locators to respond.)

§          Exceptional service or unprofessional conduct of a locator

Please provide the locate ticket number for each report.

Note: If you have concerns regarding locates in Alberta but outside of the City of Calgary limits, please call Alberta One-Call at 1-800-242-3447.

Do not call to report:

§          Damages to facilities. Refer to contact numbers on the back of the locate slip.

§          To have facilities re-marked if weather or your activity has erased the markings. A new locate request is required.

§          To have your work area extended. A new locate request is required.

§          To request standby of facility owners. Call the facility owner directly. The locator should have provided the phone numbers on the locate slip.

Consortium Members

ATCO Gas, City of Calgary Water Services, Enmax Power Corporation,

TELUS Communications Inc.